FAQs
Who are we? What is our deal?
Our company began in 2018 as an MBA class project. Our original team consisted of six MBA students at the City University of New York: Baruch College: Zicklin School of Business. What began as a business school project, has evolved into a convenience revolution.
What do we offer that other queue management systems dont?
A: We are so happy that you asked! We love an opportunity to brag about the ways were are a step ahead of our competition. Essentially there are 4 different kinds of appointment-keeping systems: kioaks, text reminders, and physical coasters. They all fall short in specific ways that Getinline would like to address. The overall problem with all of these systems is that they are crude and they lack mobility, making you work your life around them. We believe it should be the other way around.
The first (and arguably most useless) system for customers is what we call the ‘kiosk’ system. You have probably seen this at a pharmacy, doctor's office, or bank. This is when you sign into a physical kiosk that is on site. Then it probably gives you a number, and you wait for your number to be called. This is inconvenient and cumbersome for obvious reasons; you can't leave. Well, you can, but there's no guarantee you won't miss your appointment. Often you aren't shown how many people are ahead of you; and hoping for an estimated weight time out of these machines is often a pipe dream.
Just behind the kiosk system in uselessness is the 'text notification' systen. While this is more flexible than the kiosk system, it is also limited. It neccessitates that you to put in your phone number, which can be dangerous. On the light end, it could be used to spam your phone with invasive ads you’d rather avoid, and on the heavy end, a breach of your phone number can expose you to criminal activity. The more immediate problem with this system is that they don't show updates in real-time, so you cant move with the mobility that a text notification system appears to promise.
The third and final disappointment in the time management systems is one you have likely seen in restaurants; the physical coasters. While mainly limited to food services, the flaws in this system are worth noting. They cannot update you on your place in the queue, and they don't allow for mobility. Most of these coasters are controlled by a remote frequency that has a limited range of utility. That means if you want to use your long wait at the restaurants to check out a cute shoe sale a few storefronts down, you are out of luck. You'll just have to keep the ugly shoes you came in with, or risk missing your table when it become avalible.
Now, this might be the point another company would point out that our notification system, mobility, and real-time queue management are far more comfortable and superior, but… do we need to?
Q: What can I do with Getinline?
A: The short answer is: that you can save time. The long answer is that you can do whatever you want? Want to read a book? Go for it. You can walk and enjoy the fact you're not cooped up in a windowless, dingy doctor's office.